AI-powered chatbot integration that streamlined PrepStore’s customer interactions across web and Facebook, which cut manual workload by 70%.
PrepStore is Bangladesh’s first eco-friendly stationery brand. Their product range includes eco-friendly pens, notebooks, calendars, and specially designed exam prep books tailored for university and admission test aspirants. As a purpose-driven company, PrepStore stands out for merging sustainability with functionality — offering stationery that not only serves everyday academic and professional needs but also supports an environmentally conscious lifestyle.
We developed a custom-trained AI support agent designed specifically for the client’s workflow.
The AI system was trained on real customer interaction data, ensuring accuracy, tone alignment, and efficiency.
We rebuilt their entire website around their brand of eco friendly and sustainability. The new site was optimized for:
Our collaboration with PrepStore helped transform their digital and operational landscape. By developing a clean, modern, and eco-conscious e-commerce platform paired with a custom AI-driven customer service system, we enhanced both user experience and operational efficiency.
We continue to maintain a positive relationship with PrepStore, supporting their journey toward becoming the leading sustainable stationery brand in South Asia. Further updates on performance and expansion will be shared as the partnership evolves.
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